Privacy Policy

Effective Date: 20.01.2026 (20th january 2026)
Hvalaskoðun Hólmavík ehf. is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://whalewatchingholmavik.is.

1. Data Collection

We collect personal information only when you: 
  • Make a booking via our website (handled by Bókun) 
  • Submit a contact form (hosted by Elfsight) 
We do not collect or store any payment or booking information directly. All payments are securely processed through Teyja, and booking data is managed by Bókun.

2. Use of Third-Party Services

Teyja: Handles all payment transactions. 
We do not have access to your payment details. 

Bókun: Manages booking information. 
We do not store or retain booking data. 

Elfsight: Hosts our contact forms. 
Information submitted via these forms may include your name, email address, and message content.

Google: We may use Google Analytics for traffic analysis purposes. Such data is stored with Google.

3. Data Protection and GDPR Compliance

We adhere to the General Data Protection Regulation (GDPR) and Icelandic data privacy laws. Any personal data collected via contact forms is used solely for communication purposes and is not shared with third parties.

  • You have the right to: 
  • Access your personal data 
  • Request correction or deletion 
  • Withdraw consent for data processing 
To exercise these rights, please contact us at [Insert Contact Email].

4. Cookies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

5. Data Retention

We retain contact form submissions only as long as necessary to respond to inquiries. No booking or payment data is stored by Hvalaskoðun Hólmavík ehf.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

7. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: Hvalaskoðun Hólmavík ehf.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.
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